According to research, more than 25 per cent of caregivers suffer from severe stress and fatigue, leading to lack of compassion and empathy towards their patient
Digital technology makes the biggest impact by creating a virtual infrastructure that connects patients with the doctors, pharmacies, diagnostic facilities, insurance companies and other components of the ecosystem in a seamless and real-time manner.
Even though the primary channel of healthcare delivery is expected to remain the in-person consultation and monitoring services, virtual visits, remote consultations and monitoring will ensure superior universal healthcare access to all Indians.