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AXA Launches Toll-free Telemedicine Helpline In India

In response to the COVID-19 crisis in India, the telemedicine helpline will be for medical ailments and to provide information on medical illnesses as well as the availability of vitally required healthcare supplies.

AXA, a global insurance firm, has launched a toll-free helpline in India to offer telemedicine services with NGO partner Sewa International in Delhi NCR, Haryana, Maharashtra and Rajasthan.

Ankur Nijhawan, CEO of AXA France Vie - Indian Reinsurance Branch said, "The COVID-19 pandemic has made us revisit how best to make healthcare accessible. Virtual care is safer than self-medication and it is our objective is to make telemedicine acceptable, affordable and accessible." 

In response to the COVID-19 crisis in India, the telemedicine helpline will be for medical ailments and to provide information on medical illnesses as well as the availability of vitally required healthcare supplies.

The helpline, Supportive Action Across Telemedicine and Healthcare (SAATH) is a cooperative CSR effort of AXA organisations with local activities, including AXA France Vie Reinsurance branch, AXA GO Business Operations and AXA XL in India.

SAATH will link patients with medical professionals such as general practitioners, ayurvedic doctors, nutritionists and Sewa International volunteers. Additionally, it will provide information on hospital beds and oxygen cylinder availability, ambulance, home Intensive Care Unit setup information, food supplies for COVID-19 patients and more.        

Clemence Gastaldi, CEO of AXA Life & Health International Solutions, AXA France stated, "With our SAATH helpline, we are providing real-time hospital information and teleconsultation for hospitalisation to the public at a single toll-free number."



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